The following general terms of business and terms of delivery are valid for all orders expressly:

§1 Delivery and achievements
All deliveries and achievements on the basis of on-line orders on the Internet are defeated by these general terms of business. Soaking off and / or complementary arrangements need the explicit approval of Art Oriental GmbH as well as the written form. A valid bill of sale comes about by the order coming by us of the customer and our acceptance (e.g., by telephone, by e-mail or by logical action).

§2 on-line orders
Art Oriental GmbH will immediately work on detailed on-line orders and dispatch. Dates of delivery are non-binding, provided that you were agreed not in writing. Dispatch will be after payment has cleared.

§3 Transport
The customer has to assert objections because of damages in transit immediately compared with the transportation company within the terms intended for it and to inform Art Oriental GmbH also.

§ 4 Invoice and Payments
Payments are due immediately and are payable without every deduction, unless divergent methods of payment were agreed. From the 30th day after invoice date Art Oriental GmbH is entitled to require interests on arrears at the rate of 3% about the respective minimum lending rate of the German Central Bank. A compensation is allowed only with indisputable or judicially legally to ascertained demands. The customer can assert a retention right only, as far as it is based on the same contractual relationship. Exhibition of net calculations without value added tax are possible by delivery in the EU foreign countries only by transmission of a valid Ust Id for No.

§5 objections
Objections because of scope of supply, to material defects, wrong deliveries and amount divergences are prompt to assert, at the latest however, in writing within one week on receipt of the product. With entitled objections Art Oriental GmbH nahbessern will exchange, supply later and, for the rest, under reservation of the exclusion after her choice take back the product, them or for the buyer put away a discount. If the second spare delivery also falls short in case of the exchange of the product, the right on change or decrease is entitled to the buyer.

§ 6th purchase object and ownership structures
The purchase object remains a property of Art Oriental GmbH up to the entire payment. The retention of title remains also exist for all demands against the buyer in connection with the purchase object, acquires, e.g., on the basis of repair as well as other achievements, afterwards. During the duration of the retention of title the buyer is entitled to the possession and contract-appropriate use of the purchase object, as long as he follows to his obligations from the retention of title and his obligations from the business connection in time. The customer is obliged to give everybody within the scope of a legal pursuit from agreed retention of title to necessary information to Art Oriental GmbH.

§7 Non-decrease of the product
Ordered and not taken product, or not redeemed debits entitle Art Oriental GmbH to the notice of the contract as well as to the authorisation of a compensation claim at the rate of 30% of the net order value and treatment costs at the rate of 12.78 euros plus VAT a compensation claim also comes to carry if the customer does not withdraw within the legal resignation term in writing from the bill of sale. A bill of sale comes about while sending the on-line order. The customer accepts the TERMS AND CONDITIONS order terms with sending the order.

§8 Electronic data storage
Art Oriental GmbH is entitled to raise the people necessary within the scope of the business connection to referring data of the customer, to store and to process. The passing on into three parts of personal data is not carried out.

§9 Returns
You may return your item within 30 days for full money refund of your purchase. The purchased goods may not been taken in use for full refund. Shipping costs will not be refunded, return shipping is to be paid by the buyer. Refund will be made after merchandise has arrived in our store and is in the same documented condition as it was shipped out. We will not refund any taxes, VAT or customs duty or any other costs that customers had to pay for importing merchandise to their country.   

§9 Final regulations
The ineffectiveness of single points of this universal of business order terms does not touch the effectiveness of the remaining regulations. To the place of the ineffective regulation a new regulation which comes close in her economic effect of the ineffective regulation possibly steps.

All retail prices are given in EURO including value added tax. Mistake are left with product descriptions and prices.

Due to the embargo for goods of iranian origin we will not ship any rugs or other good with iranian origin to the USA!